This video going to explain, why we are sending you reminder of appt before the appt day.
It is crucial to confirm your appt A-DAY before, to secure the slot, as well as to let us slot-in any walk in / call in appt but cannot get any slots.
As you know, Benphysio practises hands-on physio, we spend nearly 45min with each patients.
So always, we have back-to-back appt daily.
Any early notification is crucial so that we can put in last-min urgent cases.

我们benphysio 专做徒手物理治疗。
所以很多时候时间很有限。
有时候，有一些伤者，客户，不小心扭伤，需要急诊。
如果有空位，我们就可以尽快质询这些客户。